Support

Write to support@mitovo.app. We usually reply within a few days. Mitovo is not for emergencies: if you feel unwell during or after training, call your local emergency number (112 in the EU).

Common questions

Check your spam folder and make sure you typed the address you were invited with: during the beta, only invited addresses can sign in. A code is valid for 10 minutes; you can request a new one in the app.

Mitovo doesn’t see my workouts or sleep

Mitovo reads only the Apple Health data you allowed. In the Health app, tap your profile picture, then Apps under Privacy, then Mitovo, and turn on the data types you want to share. Open Mitovo afterwards so it can sync.

How do I delete my account?

In the app: Profile › Delete account and all data. Your data is removed from our database immediately and from backups within 30 days. Your Apple Health data stays untouched.

Can I get a copy of my data?

Yes. Write to us from the email address of your account and we’ll send you an export.

How do I give feedback on the beta?

Take a screenshot in the app and share it through TestFlight, or write to us. Every report helps.